SHOP KIJIJI FAQ’s

For Customers

Who sells the products?

Independent vendors curated by KIJIJI.

How long does shipping take?

Most vendors ship within 3 business days.

Can I return items?

Standard products may be returned within 14 days. Some items are non-returnable.

Is my payment secure?

Yes. Payments are processed through encrypted, secure gateways.

For Vendors

How do I apply?

Submit application details for review.

What does it cost?

$25 setup + $25/month active storefront + 7% per sale.

Can I pause my store?

Yes. Dormant Mode stops monthly fees.

When do I get paid?

3–5 business days after sale completion.

Can I sell off-platform?

No. Transactions must remain within SHOP KIJIJI.

Cultural FAQ's

Why is KIJIJI curated?

To preserve quality, dignity, and African-centered cultural integrity.

What products are not allowed?

Counterfeits, harmful goods, exploitative items, or cultural misrepresentation.

Closing Statement

SHOP KIJIJI exists to build something enduring—through principled partnerships, thoughtful commerce, and shared responsibility.

If that resonates with how you work, we look forward to hearing from you.

Want to know more about us? Feel free to reach us with your inquiry!