🩵 1. Vendor Outreach & Onboarding
Goal: Attract quality artisans + brands aligned with KIJIJI’s ethos (beauty, heritage, self-determination).
- Create a Vendor Welcome Page (mission, criteria, benefits, steps).
- Set up a Vendor Application Form capturing key info (business name, owner, location, etc.).
- Develop Vendor Agreement & Terms of Service (commission, payout, standards, termination, etc.).
- Design a Welcome Email Sequence:
- “You’re Approved!” → Intro video + dashboard link
- “How to Set Up Your Storefront” → Tutorial video + checklist
- “How You Get Paid” → Payout structure + timeline
- “How to Market on SHOP KIJIJI” → Social graphics + hashtags
🧡 2. Storefront Setup & Verification
Goal: Ensure each vendor can independently create a branded, functional shop that meets quality + aesthetic standards.
- Provide a Store Setup Guide (PDF + video).
- Vendors complete profile, upload products, link payments, confirm tax status.
- Approve listings for quality & alignment before publishing.
- Integrate optional AI tools (image enhancement, title optimization).
- Automated reminders if a store setup is incomplete.
💛 3. Financial Setup & Tax Compliance
Goal: Define transparent, automated flows for revenue sharing and tax handling.
- Connect to payment processor (Stripe Connect / PayPal).
- Vendors verify KYC + add bank details.
- SHOP KIJIJI retains commission automatically per sale.
- Automatic payout schedule (weekly/bi-weekly).
- Collect W-9 / W-8BEN forms for compliance.
- Prepare 1099-K reports via processor.
💚 4. Orders, Fulfillment & Revenue Distribution
Goal: Create a smooth buyer experience and automated fund disbursement.
- Single-cart checkout supports multiple vendors.
- Auto-split payments → commission + vendor share.
- Vendors get instant order notifications.
- Tracking + shipping updates sent automatically.
- Payout released after completion & return period.
- Vendor dashboard shows balance, sales charts, top products.
💙 5. Growth, Marketing & Support
Goal: Keep vendors engaged and profitable while building collective brand momentum.
- Create a Promote Your Store Toolkit (Canva templates, hashtags, captions).
- Offer ad credits for Pro & Elite vendors.
- Monthly Vendor Spotlight + blog features.
- Quarterly webinars & video tutorials (setup, analytics, getting paid).
- Enable Support Center (chat + ticket system).
📦 Optional Visual Tools
- Vendor Journey Flowchart – full visual from application to payout.
- Quick-Start Video Series (Welcome, Store Setup, Getting Paid).
- Vendor Dashboard Illustrations – highlight orders, payouts, reports.
- FAQ Database – searchable help center for vendors & buyers.